A proven track record of delivering successful management across a diverse portfolio.
Hospitality First has experience of working with hotels which were distressed or which have been, or are in, administration and may have, as a result, lost their management teams, their market position, their brand, reservations or web booking systems. We understand the processes needed to quickly input management resource, re-establish systems and reservations contracts.
We have experience of working with hotels with performance issues and have been involved with both business recovery and business efficiency programs.
The Senior Management within Hospitality First have worked historically with the hotels in the Budget and midscale Full Service Hotel markets and have demonstrated their ability to deliver high quality performance out of the hotels whilst also ensuring that best value is obtained from capital expenditure.
Hospitality First has online systems to manage all aspects of the operations delivering maximum efficiency and controls.
The Hospitality First team has the ability to step in quickly and ensure that underperformance is fully addressed and performance enhanced.
Hospitality First commits dedicated executive and regional management time to the individual hotels it manages.
Hospitality First has the manpower to provide step in management where required.
The Senior Team have established excellent contacts and preferred partnership agreements with the key HBAA, Conference and Internet Booking Agents.
Hospitality First has a quality database of existing clients and extensive knowledge of online and direct marketing.